Privacy Policy

Learn how LOAM collects, uses, and protects your personal information.

We consider your privacy to be of utmost importance and are committed to providing clear and straightforward information about how your data is handled.

This Privacy Policy explains the types of personal information we collect, how we use it, when it may be shared with third parties, and the measures we take to protect your privacy when using our products and services.

Object

This Privacy Policy has been established by LOAM, with its registered office at:

Sint-Niklaasberg 3,
3200 Aarschot, Belgium

Registered with the Crossroads Bank for Enterprises under number 1036.733.129 (hereinafter referred to as the "Controller").

This Privacy Policy reflects the Controller's commitment to transparency and compliance with the Belgian Privacy Law of July 30, 2018 and the General Data Protection Regulation (GDPR) (EU) 2016/679.

The Controller undertakes all reasonable and appropriate measures to safeguard personal data against loss, theft, unauthorized access, disclosure, or misuse.

"Personal Data" means any information relating to an identified or identifiable natural person.

If you have any questions regarding this Privacy Policy, you may contact us using the contact information provided below.

Information We Collect & Purpose

We only process your personal information for the purposes communicated to you and never use it for unrelated purposes.

When you visit our Store, we collect information about your device, your interaction with the Store, and information required to process purchases or provide customer support.

Device Information

Browser type
IP address
Cookie data
Search queries
Interactions with the Store

Purpose: To customize your Store experience and improve website performance.

Source: Automatically collected through cookies, tracking technologies, web beacons, tags, or pixels.

Disclosure: Shared with our Lightspeed POS platform.

Order Information

First and last name
Delivery address (if applicable)
Phone number
Email address
Payment details
Tax identification number (if applicable)

Purpose: To process orders, collect payments, communicate with customers, provide support, prevent fraud, and send marketing communications where consent has been provided.

Source: Information provided directly by you.

Sharing Your Information

We may disclose your Personal Information to trusted service providers to help us operate our Store and fulfil our contractual obligations.

Lightspeed POS platform
Logistics and delivery providers
Government authorities where legally required

We may also disclose personal information where necessary to comply with applicable laws, legal requests, or to protect our legal rights.

Retention of Personal Information

By placing an order through our Store, you authorize us to retain your Personal Information until you request its deletion or where retention is required by law.

Your Rights

You have the right to access, transfer, correct, update, or request the deletion of your Personal Information.

To exercise these rights, please contact us at:

info@loam.be

Policy Amendments

We reserve the right to amend this Privacy Policy at any time. Any changes will become effective immediately upon publication on this page.

Contact

If you have any questions, requests, or complaints regarding the processing of your Personal Information, please contact us:

By Mail
LOAM
Sint-Niklaasberg 3,
3200 Aarschot, Belgium

By Phone
016 56 55 01

By Email
info@loam.be